Release version 1.3.2

Taking into account the feedback and the direction we want to take with LoReMo, we announce the release of version 1.3.2. As of now, this version will be available on Android effective immediately. Work on the iOS build is in progress, and we’ll soon be announcing an update about it shortly.

Important features

  1. Internet-less login -this was something we really wanted to do for a long time. However, we needed to have our

    Points rewarded for cached scans

    internal caching strategy working as close to flawless as possible. And now, we’re really glad to have this feature out for release. Users can now launch the app, and browse through the basic set of cached data. Real-time data requests – like  fetching stores near the user’s current location, points history, etc, will not be supported – since, they need a live connection to the server to work. And also, we don’t really want to cache a tonne of data in the user’s device.

  2. Offline scans – this feature allows users to scan the QR slips they receive upon making a transaction, even when they have no live internet/data connection. The next time the user is in an area having connectivity, launching the app will automatically sync the cached QR data with the server and display a dialog with the results.
  3. Detailed rewards data- A detailed view explaining users about rewards is now part of the app.
  4. Points for sharing- users stand to earn reward points for sharing deals and rewards data through their social network!
  5. Google notification- Going forward users will receive controlled notifications about the points they earn and some cracking new deal that a merchant has offered.

    Status bar notification

    The notification feature allows us to communicate relevant information to the user in an efficient manner. This also avoids us from creating any unwanted overheads on the user’s device.
    Primarily, there are a bunch of things for which users will receive notifications:

    • Sharing of deals or rewards related information on their Facebook or Twitter network.
    • Bonus points credited from LoReMo or any of the merchants.
    • Special, limited period deals and offers run by merchants.
    • New rewards introduced by merchants.
    • Direct communication from LoReMo to the user.

    Expanded view of LoReMo’s notification in the drag down tray.

    Going forward, our focus will be to concentrate on improving the user experience by providing a layout that will allow users to easily engage with merchants, and increase their ability to acquire more reward points.

Competition has arrived…So!!!

Aaaah…so the day has arrived…we worked really hard towards building an amazing product and always wanted to be the first in the market. But then somebody else beat us to taking mark at the starting line for the long race of capturing the available market pie with an innovative product…Did they really beat us?

Today, we happened to find out about our first competitor in the market.  And our initial reactions were something on these lines:

  • OMG. The one thing that we have always been dreading has happened.
  • I always knew we were in for this.
  • What do we do now?
  • Should we launch? In whatever state we are? Or should we go as planned?
  • Should we revisit the marketing strategy and product features?
  • Are we doomed? Lets all sit and discuss what needs to be done.

Once the heated arguments around these points began to sober down we adopted a more realistic and thought out approach and did the following:

  • A SWOT analysis of the competitor and their product.
  • A recce of their installed locations and checked out the functioning of their application for ourselves
  • We found out the answer to the one most important question, “Do we have a stronger product?” Oh yeah by far we do have a much superior and robust product and implementation process.
  • Figured out as to “are they big and powerful or are they small and agile?” This gave us a good feeler on the strategy we need to adopt for product sales and adoption.

Doing this gave us clarity on what needs to be our path forward at this juncture.

Since our competitors are signing merchants out there in our market space; there is an even bigger opportunity for us to do the same.

We decided to speed up the development, sales and launch process. Tweak every ongoing process so that the launch can happen sooner than initially planned. Coz every client our competitor signs implies that the door is closed on us – at least for the time being.

So if anyone of you finds his or her startup or company in such a situation then best thing to do (according to us) would be to:

To Launch -> Get as many clients/users on board -> make all the kinda right noises about the product (for this to happen the best way is to be out there) -> Iterate and Iterate and Iterate even more while being out there and not by staying in-house and fine-tuning the product.

Never commit the all so common cardinal sin of “Staying in-house too long developing and fine tuning the product”. Probably many would ague that this just seems to be the obvious approach to take. But more often than not, this is never strictly followed.

One of our future posts will surely touch upon how things turned out for us after adopting this approach. Fingers crossed for now!

Our First Brush with Social Engineering

Recently, on the weekend of 10th December, we had launched our first campaigning project related to Loremo. Before continuing, I think it’s very important to understand the context of the word “launch” here. The correct term here would have really been soft-launch.

By launching, what we certainly don’t mean is a full-fledged launch, where the product goes live, people sign-on to become active users, we work out ways to get media attention, we have a launch party, and some of the other shenanigans one might think of when the word “launch” is used.

In our case, it is more appropriate to consider launch as a dip-stick test. A small experiment to stir up a bit of curiosity amongst our first, second and hopefully third order contacts on Facebook. To sum up, here are some of the things we wished to understand with our soft launch activity —

  1. What’s the typical rate of acceleration of having the word spread within a captive audience comprising of our first, second and third order contacts on Facebook.
  2. Gather feedback – even though the information we released was very limited, we wanted to see what kind of questions people have. And also, what is their takeaway from the basic information made available.
  3. Understand Facbook as a marketing platform.
  4. Set up an information channel for dissemination of news related to the product.
  5. Monitoring the kind of activity around the posts that we release on Facebook.

This blog entry is just to provide a snapshot of the data points that we’ve captured till now, after almost a week of having done the soft-launch. At this point we have neither made an earnest attempt to extract the correlation between the data and objectives above, nor have we really gotten as much data that would make an analysis worthy. As of now, the information collated by the Facebook servers are done so on a week-to-week basis. So what we have here to share is primarily data from until 11th December.

Current statistics

These are the latest figures for just the likes – 119 likes.

Reach Established

The following chart has three line curves, which between them capture the number of people we can reach with the posts we make. As you can see, just in 2-3 days of the soft-launch, our reach has seen a pretty good growth.

The number of people we reached out to

This is considering the fact that we started the exercise around 9th – 10th December. At this point, we had about 60 likes.

The kind of reach our posts had

What the multi-line graph generally relates to is – how many people saw a post related to Loremo in the Facebook feed.
Organic refers to the unique people reached. Our organic reach stood at 14.
Paid is something we haven’t done. And it refers to the impressions served to unique individuals.
Viral is the number of unique people who got to see a post about Loremo because someone amongst our contacts broadcasted it through “Like” or “Commenting”. Our viral reach stood at 1123.

In Total, we had a reach to about 1185 people. This reflects the fact that even with the moderate penetration, we had established a good viral channel.

The Bar Chart on the right refers to the number of times we’ve managed to reach a certain number of people through content generated on our page. So basically, the tallest bar states that we were able to reach 653 people only 1 time. The smallest one reflects that we were able to reach 13 people on more than 21 occasions. We shouldn’t read much into this at this point, since it reflects the very early stage of our campaign.

The trend around “Likes”

The following curve shows at what pace have people generally taken to our calls for liking the product through the Facebook “Like” mechanism.

Where all did our page get "liked" from

While it might be a bit disturbing to see 3 unlikes, but please don’t worry. That was on the 9th, and in all likelihood indicate the unlikes we did as part of development activity. What is interesting to note is that until this time, we had only attracted all the traffic through the Facebook page. So this reflects the posts made on Facebook by Soumya, Sajin and Thanneer about the product. We were yet to reach out to our contacts through mail on a personal level. That started from the next day with Anirban sending out the first mail to his group of contacts.

The demographic distribution of the "Likes"

This chart highlights the demographic distribution of the likes. Unfortunately, until now our product seems to be attracting mostly males, whereas, shopping as an activity has been known to be a favourite activity for women. However, what this distribution illustrates is that we being 4 guys, have a rather male dominated contact group. More than a reflection upon the bias in the proposition of Loremo as a product to either gender, this graph is a reflection upon the gender bias present amongst our contacts.

Point to note – ask some female friends to promote the product on our behalf.

The country-wise distribution is pretty much along expected lines. Though I’m quite surprised to see Nepal and Netherlands featured there. Going forward, it would be interesting to note how the growth in other relevant countries, like Singapore, UK, and UAE pan out. These are afterall, potential foreign destinations for Loremo as a product.

Point to note – as expected our greatest reach has been to people in the age group of 25-34. While this might help us in doing audience segmentation from the product’s value proposition perspective, but at this point, it is very early to do so. This gender distribution also in reality reflects the age distribution of our first-order personal contacts.
The coming weeks will help us better understand this distribution from a more neutral standpoint.

How many people are talking about us?

The following curve reflects the number of people who have re-broadcast a story originating from our page. Please remember that the number reflected per day is a cumulative count, where the numbers of first day are added to the second, and so on.

How many talked about our product

I would also like to clarify, that almost all of the case of people talking about us refer to the action of someone “Liking” our story. On the right side, our viral reach through stories stands at 1123 people (as explained before). These curves again reflect the number and nature of contacts we’ve reached so far. These are people who know us well, and generally would make a quick “Like” to give us a broadcast boost, but the curiosity on the next level of non-personal contacts is what we need to keep an eye out for.

The gender and age distribution of people talking about Loremo is as follows -

Demographic distribution of people talking about LoReMo

This pretty much reflects the distributions related to reach, but we can see that the males are talking somewhat more about our product.

To Summarise

This is a very limited snapshot of our Facebook campaign so far. However, it is interesting to note the numbers related to reach, because at this point that is what makes a whole of sense to our cause. Some of the metrics around the “viral” activity surrounding the product should be taken with a pinch of salt, because, most of the people who have participated are our first-order contacts, and have most likely done so more out of a personal bias.

The most interesting data set will be for the week of January 1st to 8th. Because by that time we would have truly exhausted all activity related to “personal” biases. Most of the activity at that point will generally reflect how “effectively” we have managed to “engage” people to our “engagement program”.

Eye Candy

The following curve reflects the kind of traffic we have been attracting to the product website www.loremoapp.com. The data reflects visit up till 13th December. As expected, most of the visits are concentrated around the weekend time when we reached out to our contacts on mails.

Number of hits on our site

The spikes on Sunday, Tuesday and Wednesday are symbolic of the mails sent out to our contacts. This generated the traffic to the website, and translated into a surge of Facebook likes (which aren’t captured on Facebook’s analytics yet).

adios~